From now until June 28, 2019, residents affected by the recent flooding can dial 2-1-1 or 888-892-1162 to register for free cleanup assistance, such as mud-out, tarping and tree-cutting. Calls will be accepted between 7:00 AM and 11:00 PM daily.
NC 2-1-1 will share the information with relief agencies in the area who will assist residents as they are able. All services are free, but assistance is not guaranteed due to the agencies being volunteers, or if the need is outside their skill scope.
This voluntary relief effort was initiated by Alexander County Emergency Services and is being coordinated by NC 2-1-1, the North Carolina Voluntary Organizations Active in Disasters (VOAD) and the nonprofit organization Crisis Cleanup.
“We are offering this service to help facilitate cleanup by various aid agencies standing by to assist those affected by the storms,” said Aaron Titus, executive director of Crisis Cleanup. “All services are free and performed by vetted and reputable relief agencies and members of VOAD. Response times will vary, so we ask residents to be patient while the teams receive and organize their response to help.”
NC 2-1-1 can also provide information about local resources for other needs, such as food, clothing and health and human services.