RALEIGH, NC – Secretary of N.C. Department of Information Technology (NCDIT) and State Chief Information Officer Tracy S. Doaks is urging the public to participate in the new North Carolina Broadband Survey, launched last week by the NCDIT’s Broadband Infrastructure Office.
If you have home internet or a smartphone, take the survey at www.ncbroadband.gov/survey. If you don’t have internet, read more below to learn how to text or call to take the survey.
“Reliable internet access is crucial for getting North Carolina back on its feet so that students can learn, teachers can teach, businesses can grow, and communities can connect,” said Secretary Doaks. “As communities begin to survey their citizens, we will gain a better understanding of North Carolina’s internet speeds and need, which is critical for building strategies to achieve affordable broadband access for all.”
The five-minute survey was created in collaboration with the Friday Institute at NC State University. The survey can be taken online for users with internet access and by phone for users without service, and is available in both English and Spanish.
“Every community has different challenges and unique needs,” added Doaks. “Without the data to understand what those are, designing strategies and implementing plans to expand affordable broadband access will always be a challenge.”
Information gathered using the survey will be used to provide context to the state’s broadband picture, guiding funding opportunities through North Carolina’s Growing Rural Economies with Access to Technology (GREAT) grant program, informing research and policy recommendations, and supporting strategic targeting of additional funding channels.
This project is an extension of NCDIT’s Speed Reporting Tool, which allowed people to report whether they have internet access at their home or business and determine the speeds received at their address.
“Our office is continually looking for new ways to gather the data that will help us better understand and properly portray the real-life stories of students and families who can’t access the internet at home,” said Jeff Sural, director of the Broadband Infrastructure Office. “This survey will provide more color to areas that have only been black and white before. That information helps us guide funding strategies and infrastructure expansion efforts across the state.”
To access the online survey, visit www.ncbroadband.gov/survey. Residents without internet service, but with phones capable of text messaging, can text “internet” to 919-750-0553. Standard text messaging rates will apply.
Residents with landlines or cell phones that do not have texting capability may call 919-750-0553. The interactive voice response system will guide them through a series of short questions to obtain their address and register it in the database as having no internet capability.