The North Carolina Department of Health and Human Services (NCDHHS) is offering two mental health hotlines during the COVID-19 crisis — one for all North Carolinians and one for healthcare/emergency personnel.
The Hope4NC Helpline (1-855-587-3463) connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis. It was previously a service available to Hurricane-impacted counties, but now it is being made available to everyone in North Carolina’s 100 counties during the COVID-19 crisis. This is done in partnership with all seven LME/MCOs. It is available 24/7/365.
The Hope4Healers Helpline (919-226-2002) is a new initiative in partnership with the North Carolina Psychological Foundation. It provides mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families – and now childcare workers – throughout the state who are experiencing stress from being on the front lines of the state’s COVID-19 response. Hope4Healers is staffed by licensed behavioral health specialists who are volunteers. Hope4Healers is also available 24 hours per day, seven days a week for people to reach out for support; they will be contacted quickly by a licensed mental health professional for follow-up.