Position:IMCW II Universal Worker (Family & Children Medicaid)
Department:Department of Social Services
Salary Range:$30,765.23 – $43,470.46
Opening Date:April 30, 2021
Closing Date:May 14, 2021
Employees in this class are responsible for the entire process of determining or re-determining applicant eligibility in income maintenance programs which includes the intake, processing, and review functions. The employee should have good judgment, scheduling, and decision-making skills. Work involves in-person client contact and/or telephone contact. This position reports directly to an Income Maintenance Supervisor II.
Duties including interviewing a client and/or family members to obtain necessary information for application, redetermination, and changes in the client’s situation. Contact persons and various organizations as required to verify information obtained on the application and/or re-certification form. The employee will conduct verifications according to policy and complete only when necessary by obtaining all necessary information, Evaluating in accordance with program policy and procedures to determine eligibility, entering all data into the computer, and notifying clients as to the status of their eligibility.
The employee is committed to total accuracy and/or best judgment in that s/he leads a team which deals directly with the lives and well-being of children and families.
• Associate degree from an accredited program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum;
• Or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program;
• Or graduation from high school and three years of paraprofessional, clerical or other public contact;
• One year of experience as an Income Maintenance Caseworker is required for level II all others will be hired at level I with a corresponding salary grade.
Who We Are:
Located in the Foothills region of North Carolina, Alexander County is primarily rural in nature. Bordered by the Brushy Mountains to the north and the Catawba River to the south, residents can enjoy a quiet, more isolated area in the country or a more urban setting with lakeside living. The county is rich with history and demographically distinguished by a small town and several rural communities. Alexander County is governed by a five-member Board of Commissioners who are elected at-large, serving four-year terms, with a general operating budget of $43 million and approximately 700 employees. The County offers a wide range of training opportunities, a supportive work culture, and an excellent benefits package.
Applications may be filed online at www.alexandercountync.gov or by mail to Alexander County Human Resources, 621 Liledoun Road, Taylorsville, NC 28681. Applications must be completely filled out, a résumé should not be substituted in lieu of a complete application.
Pre-employment screening including drug and alcohol testing, criminal background check and a physical are required following a conditional offer of employment. Alexander County does not discriminate on the basis of race, color, sex, national origin, religion, age, or disability in employment or provisions of service.