Department: Department of Social Services
Position: IM Investigator I (Program Integrity)
Salary Range: $29,282.79 – $41,375.82Grade: 64
Posting Dates: 02/14/2019 – until filled (first review 02/22/2019)
Description of Work: The Program Integrity Investigator I investigates possible overpayments for all public assistance programs: i.e. Work First (TANF), Food Assistance, Medicaid, State/County Special Assistance, and Day Care Assistance, and other programs, as necessary, to determine if an overpayment exists and the amount of that overpayment. The position is also responsible for collection activities.
The Program Integrity Investigator I’s primary purpose is to investigate reports of misuse of all public assistance programs whether received from the general public or from a caseworker handling the case and make a determination based on the facts found as to whether an intentional program violation occurred, or if the error was an inadvertent or agency error, and then to initiate appropriate collection activities. Primary activities include the following: 1) Interviews the client and establishes the reason an overpayment occurred, evaluating the circumstances involved and determines the action(s) necessary to correct any errors; 2) Collects any overpayments through all available avenues (i.e. contracts, courts, etc.); and 3) Uses prevention methods such as Front End Investigations and Client Questionnaires, when appropriate.
Education and Experience: An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science, or closely related curriculum and one year of experience as an Income Maintenance Caseworker; or graduation from high school and two years of experience as an Income Maintenance Caseworker; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus six months experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
Experienced Preferred: Experience in NCFAST.
Application Process: Application must be submitted before the closing date to Alexander County Human Resources, 621 Liledoun Road, Taylorsville, NC 28681. Applications can be obtained from Human Resources or downloaded from the County’s website. You may also submit your application online by clicking the “Online Application” link. Only qualified applicants will be referred for an interview.
Pre-employment screening including drug and alcohol testing, criminal background check and a physical are required following a conditional offer of employment. Alexander County does not discriminate on the basis of race, color, sex, national origin, religion, age, or disability in employment or provisions of service.