CodeRED Community Notification Enrollment

Alexander County Emergency Services is excited to tell about our latest CodeRED enhancement, the New Residential Registration Feature.

This new enhancement to the Alexander County CodeRED Community Notification Enrollment (CNE) page allows new residents to enroll using their login credentials from Google, Facebook or Twitter.

The new CNE Single Sign-On (SSO) feature streamlines the registration process and makes it easier for residents to access their account to make changes later.

Important note: this update will not affect current registrations, only new registrations will have this option.

Sign up for CodeRED Emergency Notifications

FAQ

1. Q: Will I have to re-register with CodeRED?
   A: No, this will only affect new CodeRED registrations. All current accounts will remain the same
2. Q: Will this impact my current registration?
   A: No, existing accounts will not be affected by this new feature, only new registrations.
3. Q: Does using my Gmail, Facebook or Twitter account credentials impact the security
   of my account?
   A: No, these trusted partners will maintain a higher level of security for your information. CodeRED will not have access to your information through these additional platforms. Our support team will not be able to access account details once an account is created through a Gmail, Facebook or Twitter credential. Important note: If you forget your password, CodeRED will not be able to recover it for you.
4. Q: Can I re-register under my Gmail, Facebook or Twitter account?
   A: Yes, however you will need to contact the CodeRED client support team to delete your existing account. They can be reached Monday – Friday 8am to 5pm at (866) 939-0911.
5. Q: Will CodeRED have access to any of my personal information in these accounts?
   A: No, your information will be kept secure and CodeRED will not have access into your Gmail, Twitter or Facebook account details.
6. Q: What if I forget my password?
   A: If you forget or misplace your password you will need to go to the platform you selected—Gmail, Facebook or Twitter—and reset your password. Once you do so, you will be able to access
   your CodeRED registration with the new password you create. This is an important detail to tell residents because once they register with Gmail, Facebook or Twitter, we will not be able to reset their password or access it for them.
7. Q: Once created, how do I edit my contact information for the CodeRED service?
   A: If you register with Gmail, Facebook or Twitter, you will be able to edit your own information by logging into the system with one of these three trusted partners.