Child Support Services

Child Support Services is a nationwide program established by Congress in 1975 to ensure that both parents support their children to the extent of their ability. In Alexander County the program is administered by Social Services. The federal legislation mandating the Child Support Program is Title IV-D of the Social Security Act. Sometimes, the program is called the IV-D (4-D) program.

Alexander County Child Support Office is located within the Alexander County Department of Social Services at 604 7th Street SW, Taylorsville, North Carolina 28681.
The phone number is (828) 632-1080

Services can be provided to any North Carolina parent or custodian regardless of income level. Individuals receiving Work First Family Assistance and Medicaid are automatically referred to the local child support enforcement agency. Persons receiving public assistance are required to cooperate with child support enforcement as a condition of their eligibility for assistance. Persons not receiving public assistance may apply for and receive child support services upon the payment of a $10.00 or $25.00 application fee, based on income guidelines from the Federal Register. This includes aunts, uncles, grandparents, court-appointed guardians, or others who are caring for a child. For more information about the program the following resources are available to answer questions about the CSE program:
Phone: 1-800-992-9457 toll free, or any local child support enforcement agency
Internet: www.ncchildsupport.com

Custodial parent, custodian, or non custodial parent may call toll free number (1-800-992-9457) for complete case information such as payments, arrears, court dates scheduled and any other case activity twenty four hours per day 7 days per week.

North Carolina has a central collection process for receipting child support payments. Custodial parent or custodian may request direct deposit or smiOne Card, which is a debit card.